Updates, security, backups — continuously, in the background
Eine Website ist kein Möbelstück. Sie braucht Pflege. Ohne Pflege wird sie unsicher. Sie wird langsam und peinlich.
Wir machen die Technik-Pflege. So können Sie sich um Ihre Inhalte kümmern.
Four problems we see daily on poorly maintained sites
Security vulnerabilities
Outdated plugins are the most common point of entry. A hacked website damages the brand, data privacy, and Google ranking simultaneously.
Plugin conflicts
Updates without testing can break layouts, kill forms, or block checkout — you often only notice it through complaints.
Backups that don't work
Many backups work nominally, but are unrecoverable in a real emergency. Nobody tests this—until it's too late.
Slow loading times
Database clutter, unused plugins, missing caches — the site gradually slows down. Google notices this, and so do users.
Nine building blocks in every maintenance
Unsere Wartungs-Vereinbarungen enthalten immer einige Punkte. Bei großen Sites machen wir extra Aufgaben. Beispiele sind die Pflege von Bestellungen oder Mitglieder und eigene Anbindungen.
- Regularly update WordPress core, theme and plugins — with pre-testing in the staging environment.
- Daily backups, separate from the server (off-site) — and periodically verified.
- Security hardening: Login protection, file permissions, 2FA for admins, brute-force block.
- Malware scanning and uptime monitoring around the clock.
- Database optimization (revisions, spam, transients) automated.
- Performance monitoring: core web vitals, lighthouse score, cache hit rate.
- Keeping an eye on SSL certificates and domain renewals.
- PHP version upgrades, when the provider rolls them out.
- Monthly short status report — what happened, what was done.
For us, care also means: checking compliance status
Die Standard-Pflege kümmert sich um Technik. Unser Partner-Angebot prüft mehr. Es prüft auch Barrierefreiheit, Datenschutz und Seiten-Sichtbarkeit. Sie bekommen viermal im Jahr einen Bericht. Im Bericht steht, was wir geprüft haben. Es steht, was gut ist und wo Sie etwas tun müssen. So bleibt die Website fit und sicher. Wir haben Infos zu Barrierefreiheit und unserem Modul-Angebot.
What depth is suitable for your site?
Wir empfehlen keine allgemeine Wartung. Die Wartung soll zur Website passen. Sie soll zur Schwierigkeit der Website passen. Auch das Risiko Ihrer Site ist wichtig. Wir finden das passende Angebot nach einer kurzen Prüfung der Website.
Updates, backups, security, monitoring — basic technical maintenance.
For whom: For sites that are running and not constantly being expanded.
Basic package plus performance tuning, minor content adjustments, monthly status report.
For whom: For sites with active content maintenance needs.
Standard plus quarterly BFSG/GDPR/SEO audits with proposed measures.
For whom: For sites that need to remain legally compliant and visible — mandatory under the BFSG (Federal Law on the Protection of Personal Data).
What clients often ask before maintenance begins
Can we cancel the maintenance at any time?
Yes — maintenance agreements are cancellable on a monthly basis. You are not bound by a long-term contract. We dislike losing customers, but prefer to lose them voluntarily rather than by force.
What if the site wasn't built by you?
No problem. We'll conduct a free initial audit, identify technical debt, and propose a maintenance level. Acquisition without a complete rewrite is the rule, not the exception.
Who handles content updates — us or you?
Both options are possible. In the basic package, you maintain the content yourself (we configure the user interface to be suitable for volunteers). In the standard and audit packages, we also handle minor content changes upon request.
How fast are the reaction times?
In the audit partner package, we guarantee short response times during business hours — the specific SLA will be recorded in writing in your agreement.
Will we have access to logs and reports?
Yes, completely. You receive a short status report once a month, and the audit package includes a detailed quarterly report on security, performance, accessibility, and GDPR compliance.
Should we take over the care?
Wir bieten ein erstes Gespräch an. Es dauert 15 Minuten. Wir sehen uns Ihre Site an. Dann schlagen wir die passende Pflege vor. Mehr Informationen gibt es zu Barrierefreiheit, unseren Angeboten und häufigen Fragen.
